Terms & Conditions
When you book a rental through us, you agree to our terms & agreements. These terms include, but are not limited to*
- You agree that Lylah’s Playspace and all parties associated with our company are not liable for any harm or injury related to our rentals or products
- You agree to follow our rules and restrictions when using our rentals. Such as, weight & age requirements, and proper use of all equipment.
- You agree that you are responsible for all damages to our rental equipment that has occurred during your booking. Damages will be assessed before and after each rental. If we determine that damages have occurred during your booking, you will be charged to fix and or replace all necessary equipment.
- You agree that an additional charge/fee may be added in the event of obstacles during set up. Such as (but not limited to) stairs or a very far travel distance over foot (approx. 50 yards or greater). This fee will be assessed at the time of set up, and will be required to be processed by the end of your scheduled event.
Refunds
We do not offer any refunds for any of our rentals/bookings.
Cancellations
If need be, cancellations are allowed up to 48 hours before the start of your booking time.
Need help?
Contact us at [email protected] for questions related to refunds and returns.